Things not quite right?

Return Request

Things not quite right? All good! We know that sometimes an item may not fit or be right. If you're not 100% satisfied with your purchase, you can return your item(s) within 60 days of the date of delivery and we will be happy to provide you with a store credit or refund if you meet the below return conditions.

Terms

To be eligible for a return, please make sure that:

  • The product was delivered in the last 60 days
  • The product is in its original packaging
  • The product isn't used or damaged You obtained a Return Merchandise Number (RMN) from us

Merchandise Number

To obtain a Return Merchandise Number (RMN), please complete the form at the bottom of this page.

We will email you a return label within 1-24hrs.

$14 Flat Rate Shipping

Delivered to your door from our local USA warehouse with world class courier services. You'll be provided with a tracking number once your Subpod is dispatched, knowing exactly when you'll receive it.

60 Day Satisfaction Guarantee

We know you'll love Subpod – that's why it comes with a 60 day satisfaction period. Use your Subpod in your backyard and return it if you're not happy to us within 60 days for a full refund.

Made in the USA

Each Subpod is manufactured, inspected,packed, & shipped right here in the USA. With our quality composting system, you will be taking care of yourself & your family, supporting American manufacturing, and providing jobs to our local community.