Change your mind or need a different size?

Exchange Request

Please submit the form below and we will email you a return label.

Terms

We accept exchanges on all our products as long as:

  • The order has not exceeded 60 days from the original date of delivery.
  • Garments still has all tags intact
  • Packaging is intact and undamaged

Online Store Credit

If the item(s) you would like to receive in exchange is not available, by default, your request will be processed by issuing you with an online store credit for the amount of your original purchase.

  • All exchanges may take up to (5) business days to be processed, once received.
  • All exchanges must be even-exchanges only.

$14 Flat Rate Shipping

Delivered to your door from our local USA warehouse with world class courier services. You'll be provided with a tracking number once your Subpod is dispatched, knowing exactly when you'll receive it.

60 Day Satisfaction Guarantee

We know you'll love Subpod – that's why it comes with a 60 day satisfaction period. Use your Subpod in your backyard and return it if you're not happy to us within 60 days for a full refund.

Simple Returns Process

In the unlikely event that you'll need to return your Subpod within 60 days, the process is incredibly easy. Our customer service team will provide you with a return shipping label and guide you through the process.