Cancel or Change Your Order

You may request to cancel an order or an item from your order up to 12hrs from placing the order.

After 12hrs your order may have reached the dispatch processing stage, cancellations may not be possible.

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$14 Flat Rate Shipping

Delivered to your door from our local USA warehouse with world class courier services. You'll be provided with a tracking number once your Subpod is dispatched, knowing exactly when you'll receive it.

60 Day Satisfaction Guarantee

We know you'll love Subpod – that's why it comes with a 60 day satisfaction period. Use your Subpod in your backyard and return it if you're not happy to us within 60 days for a full refund.

Simple Returns Process

In the unlikely event that you'll need to return your Subpod within 60 days, the process is incredibly easy. Our customer service team will provide you with a return shipping label and guide you through the process.